State Farm® Insurance Agent Roxanne Duffield

"Roxanne and her staff have taken wonderful care of us for 20+ years"

"Great recommendations on insurance options and rates. excellent service."

"It is always a pleasant experience to call our insurance agent. Any and all issues are resolves quickly and professionally."

"Always a pleasure to deal with Roxanne and her team. They are informative and understanding of the stuff we deal with here in the mountains."

"I had an accident and spoke with claims person. I could not remember how to recontact. went through my agents office who was able to relay info re a tow lien bill I received. I explained I can't get used to info separation/silos ie who to talk to about what. My agents office passed the info on and confirmed the bill was being paid. 😊"

"Roxanne Duffield at State Farm has been a wonderful agent. I have not had to put a claim in and have only used the office for quotes and insuring my property. She has been very helpful whenever I have questions."

"Professional, knowledgeable and extra-responsive. A+"

"Roxanne and her team are professional and timely with all our interactions and transactions! Thank you!"

"State Farm Manager Kristen Sprang always handles any & all of my requests in a timely , professional & is a very much appreciated contact with my insurance needs and questions….5 Star Outstanding Service in my book"

"Roxanne Duffield has been taking care of our insurance needs for over ten years. It has been such a pleasure working with her and her staff. Their promptness in getting our claims approved and customizing our insurance has simplified the process considerably. I highly recommend this company due to its long-term experience in the field."

"Excellent service. I explained my situation, they listened, provided a plan and made it easy."

"Kristin got all our insurance needs settled really fast. Not cheap, but then we are in a hazardous fire zone!"

"Couldn’t be better. They took care of what was needed and quickly. I needed a rental car while my car was being repaired and they were awesome about helping me secure one using my insurance at the last minute. I’m very appreciative."

"Very friendly and helpful! Got back to me straight away after the holidays and got my insurance figured out very quickly! Thank you!"

"Roxanne and Kristen are always helpful whenever I need to set up my auto, homes and earthquake insurances or make payments over the phone. Luckily I haven’t needed to file a claim in over 10-15 years."

"We’ve been with Roxanne & State Farm for over 30 years with our home & car coverage. The team has always been and continues to be responsive, friendly, knowledgeable and generally awesome….the 5 star review really reflects who they are 😁"

"Office had already cleared one of notes and was proactively monitoring the other one. Made constructive ideas on how to facilitate clearing the outstanding issue. A positive experience 🤗"

"Very efficient staff, always responsive to our needs as loyal long-term customers."

"I rarely leave reviews; however, Kristen and Roxanne at Roxanne Duffield's Truckee/Tahoe State Farm office are exceptional. They are friendly, personable and, not to mention, they provide the best insurance at reasonable premiums. Thank you!"

"Roxanne was Very thorough and helpful in presenting all of the options so that we can make an educated decision."

"Roxanne and her team are always a pleasure to work with.They provide friendly professional service, helpful with any questions and concerns . We have had our home insured with State farm for almost 30 years!! We also have our auto insurance with them as well! Thanks for taking good care of us all these years Roxanne!!"

"Roxanne and Monica were terrific at getting back to me the same day and resolving the situation with my mortgage company. They are true rock stars. Thank you!!"

"Great service!"

"Great customer service and always nice to have someone to help that's just a phone call away."

"Roxanne has done a wonderful job for us. We have out real estate and cars insured with State Farm. Roxanne is responsive and has been easy to work with. I recommend for all of your insurance needs. Bill L."