State Farm® Insurance Agent Roxanne Duffield
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jimmy
January 14, 2025
"Roxanne and her team have always been really helpful with my insurance. I’ve been with them for 38 years."
"Thank you, Jimmy! You and your business are important to us. "
Paulletta Erickson
January 2, 2025
"I enjoy doing business with State Farm"
"Thank you! You and your business is important to us. "
Nicky Austin
January 2, 2025
"We are very happy with Roxanne’s service on our house in Tahoe Vista"
"Nicky, really thank you for the Five stars! We appreciate you and your business. "
Trudi Lee
December 31, 2024
"Roxanne has been my insurance agent at North Lake Tahoe for over 35 years. I highly recommend her and her staff!!"
"Thank you Trudi!! We appreciate you & your business. "
Carina Cutler
December 30, 2024
"Roxanne's staff are available, friendly, pleasant and helpful. We have had home, auto, and an umbrella policy for decades. I would recommend them to my friends and clients if they were able to continue to issue homeowners policies in Tahoe."
"Carina, appreciate your kind review. Due to High Wildfire concerns, we are careful of where we insure as we need to stay strong with our 'policyholder protection fund' which enables us to pay claims. The properties we can insure are address specific, very sorry we could not insure a location for you. We would if we could, believe me."
curtis blassingame
December 26, 2024
"Roxanne and her staff are always very attentive to any of my needs. I highly recommend their services."
"Thank you Curtis !! We appreciate you & your business "
AJ Italian Stone & Tile
December 17, 2024
"A very bad service , they don't resolve the problems created by the agency"
"We are sorry things did not work out. We wrote insurance in CA for your GMC as confirmed in your email. When you registered in NV you were fined as you did not inform us to change it to NV. We could have helped had we known. Merry Christmas!"
Jeff Vasey
December 16, 2024
"State Farm Manager Kristen Sprang always handles any & all of my requests in a timely , professional & is a very much appreciated contact with my insurance needs and questions….5 Star Outstanding Service in my book"
"Jeff, so happy to hear my team continues to provide top notch service for you! Thank you for your review."
Matt Obuhoff
December 13, 2024
"Monica has been so helpful to our family, she is very experienced and very good in explaining what needs to be done to get the best insurance for me and my family . I highly recommend this office to anyone!"
"Matt, thank you for this review! We appreciate you, your family & your business. "
Greg Jones
December 3, 2024
"Monica was a great help! Pleasure to talk with and efficient. Thank you!!"
"Thank you Greg! We appreciate you & your business "
Jack Roof
December 3, 2024
"Kristin was super helpful and got me set up with snowmobile insurance in less than 15 minutes!! Great experience."
"We appreciate you, your business and the five stars!"
Deborah Hanna
November 27, 2024
"VERY friendly and efficient customer service with Michelle and Kristin!"
"THANK YOU FOR THE STARS AND GREAT COMPLIMENTS FOR THEM BOTH!! YOU AND YOUR BUSINESS ARE IMPORTANT TO ME."
Marion Burrowes
November 21, 2024
"Roxanne Duffield’s State Farm Insurance office always responds to my inquiries and needs quickly, efficiently and with such a friendly, pleasant attitude. I am fortunate to have this office to meet my insurance needs."
"Appreciate you & the five stars. You are a long time loyal policyholder. Thank you!"
Terry Krivan
November 18, 2024
"Excellent and personal customer service.."
"thank you for the 5 stars Terry!! You and your business is important to us. "
Zachary Poncelet
November 12, 2024
"Roxanne Duffield is the best insurance agent you can ask for!"
"Thank you, Zach that is so kind! We appreciate YOU and your business."
Michael Peters
November 7, 2024
"Kristen & Roxanne have been very helpful. We have been with State Farm for 24 years."
"Thank for the five stars! Appreciate your patience while working this out"
Teresa Valdez
November 7, 2024
"Roxanne Duffield State Farm has consistently demonstrated a strong commitment to customer care and support. Their range of insurance options reflects a deep understanding of people's needs. With a reputation for reliability and excellent claims service, Roxanne Duffield State Farm offers peace of mind during life's unexpected moments. She and her staff (Michelle Davis) are knowledgeable and always ready to help, ensuring that clients feel valued and protected. It's clear that their dedication to both service and community sets them apart in the industry."
"Teresa, thank you so much for this spectacular review!! I think you know, you and your business are important to us. "
Kyle Mintz
November 5, 2024
"These guys are great."
"Thank you, Kyle! You and your business are important to us."
Robert Mizak
November 4, 2024
"I moved from out of state and they handled the state to state transfer of my car insurance very smoothly."
"Thank you for the stars! You and your business is important to us"
Kathy Englar
November 1, 2024
"Truckee's insurance providers are so busy, but this office got back to me and found a less expensive solution for auto insurance for me. Thanks!"
"Thank you for the five stars and review! You and your business are important to us. We appreciate you."
Yvette Shipman
October 25, 2024
"Roxanne Duffield and her support staff have always been, for nearly 30 years now, excellent at follow up, communication, and making sure we were properly covered. Always professional and happy to help."
"Thank you so much for the five stars! You and your business are very important to us"
ROD STORM
October 23, 2024
"Roxanne and her awesome staff have been taking care of my Home and Auto insurance needs for over 20 years"
"Thank you for the stars! We really appreciate you and your business "
Al Petrie
October 22, 2024
"Michelle was terrific: responsive and courteous."
"Thank you for the five stars Al! Your business and your business is important to us "
Bopha Duch
October 21, 2024
"This office is pretty good about handling my requests in an efficient manner which means a lot. Staff are very friendly also. The only thing that is not so fun is when you have to deal with the claims team for updates on a claim. The staff in the office can’t seem to help with that as I’ve been told."
"Thank you so much! You are correct you need to deal directly with Claims. "
Chris McAllister
October 15, 2024
"Kristin has been working with me to get through the transfer of property insurance from my parents to my brother and me. She is very good at explaining my options and is even better with followup on our discussions ensuring that I received awesome service. I would highly recommend the Roxanne Duffield Insurance Agency!!"
"Chris, sorry for delayed response! Thank you so much for the five stars and compliments about Kristin. We appreciate you and your business!"