State Farm® Insurance Agent Roxanne Duffield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yvette Shipman
October 25, 2024
"Roxanne Duffield and her support staff have always been, for nearly 30 years now, excellent at follow up, communication, and making sure we were properly covered. Always professional and happy to help."
ROD STORM
October 23, 2024
"Roxanne and her awesome staff have been taking care of my Home and Auto insurance needs for over 20 years"
Al Petrie
October 22, 2024
"Michelle was terrific: responsive and courteous."
Bopha Duch
October 21, 2024
"This office is pretty good about handling my requests in an efficient manner which means a lot. Staff are very friendly also. The only thing that is not so fun is when you have to deal with the claims team for updates on a claim. The staff in the office can’t seem to help with that as I’ve been told."
Chris McAllister
October 15, 2024
"Kristin has been working with me to get through the transfer of property insurance from my parents to my brother and me. She is very good at explaining my options and is even better with followup on our discussions ensuring that I received awesome service. I would highly recommend the Roxanne Duffield Insurance Agency!!"
"Chris, sorry for delayed response! Thank you so much for the five stars and compliments about Kristin. We appreciate you and your business!"
Nancy Doyle
October 11, 2024
"Very professional! Always willing to help."
"Thank you so much, Nancy. We appreciate you and your business."
Darcy Wallace
October 9, 2024
"Very efficient staff, always responsive to our needs as loyal long-term customers."
"Darcy thank you for the kind words! Pleased to know you are happy with us."
Vilma Salazar
October 8, 2024
"The staff at this office are great! Kristin has been a big help when it comes to explaining everything throughly on insurance policies. Always a pleasure working with them."
"Thank you for the stars Vilma!"
Hugh Jones
September 27, 2024
"We have been happy customers of State Farm for many years with auto and home insurance. Many thanks to Roxanne Duffield and her staff."
"Thank you so much. You’ve also been a very loyal policyholder to us all these years."
Alice O'Neill
September 26, 2024
"These folks are the best. Super efficient and helpful. And good rates for auto insurance."
"Thank you Alice!"
Andrea Tash
September 26, 2024
"Excellent friendly service, competitive rates and knowledgeable about plans. They really look out for a client's best interest."
"thank you Andrea! The pleasure is ours. We strive to be the best in service and claims."
Murugu Venkat
September 21, 2024
"Incredibly helpful and patient team. Spent a ton of time working with me to make sure things got taken care of correctly."
"Thank you! You and your business are important to us"
Stacie Smith
September 20, 2024
"Roxanne is on top of it with helping with our insurance needs."
"Thank you Stacy! you and your business are important to us"
Sevan Abnous
September 20, 2024
"Roxanne has been very helpful, quick in getting things done! I highly recommend working with her for your insurance needs."
"Thank you Sevan! We appreciate you and your business"
Stan Scott
September 17, 2024
"Service is always quick and thorough."
"Thank you for the stars Stan! "
Peter Murray
September 13, 2024
"We have been with Roxanne Duffield’s State Farm for 38 years. When we have had claims, they assist with a timely resolution. State Farm has not canceled our policy like many other insurance companies. The people in the office are extremely friendly, helpful and knowledgeable. I recommend her State Farm office without reservation."
"Thank you Peter! We appreciate you and your business"
Erica Auer
August 13, 2024
"Outstanding service. Thorough and quick. Very knowledgeable."
"Thank you Erica"
Ruth Chesnut
July 22, 2024
"We really like dealing with Roxanne and everyone in her office. Always very helpful! We appreciate them all."
"Ruth, thank you so much for this review! We appreciate you both as well. "
Elizabeth ames
July 21, 2024
"Every time I’ve called -I had immediate service."
"Thank you for the stars! We appreciate you & your business "
Jim Morrison
June 18, 2024
"Roxanne has our insurane company been many years. We get quick information we need and she is ready for us."
"Thank you Jim! We appreciate you both & your business"
Ryan Bole
June 14, 2024
"Kristen was extremely helpful in getting my policy transferred over from a different state! Very kind and personable!"
"Thank you Ryan! You & your business is important to us "
curtis blassingame
June 6, 2024
"Roxanne and her staff are always very attentive to any of my needs. I highly recommend their services."
"Thank you Curtis !! We appreciate you & your business "
L N
May 30, 2024
"I’m very pleased with the services received. Any questions I asked are answered. Staff is professional. They do a great job!"
"Thank you, we appreciate you & your business!"
Aaron Chan
May 22, 2024
"The absolute best for home insurance and car insurance. The home insurance is a big one for us up here in Truckee, CA. They are not just always available, but they watch out for us and let us know when there's things we should be aware of. Monica, who works on Roxanne's team, goes out of her way to make sure you didn't miss critical info... saved me more than once!"
"Thank you for the kind words Aaron! Glad you we exceed expectations "
Peggy Jones
May 15, 2024
"Everyone in this office has been so cordial and so helpful with a difficult situation. Very thankful for them!"
"Thank you Peggy! We are here to assist. "